Information We Collect

When you register for our floristry masterclasses or browse our website, we collect information that helps us provide better educational experiences. This includes your name, email address, phone number, and location details when you sign up for classes. We also gather information about your floral design interests and experience level to tailor our instruction appropriately.

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How We Use Your Information

Your information serves specific purposes that directly benefit your learning experience. We use contact details to send class confirmations, schedule updates, and important announcements about upcoming masterclasses. Payment information processes your enrollments securely, while educational background helps us match you with appropriate skill-level courses.

We also analyze website usage patterns to improve our online resources and create better educational content. This data helps us understand which floral techniques interest students most and guides our curriculum development for future masterclasses scheduled throughout 2025 and early 2026.

Data Protection and Security

Protecting your information is something we take seriously, especially given the personal nature of small-group masterclasses. We use industry-standard encryption for all data transmission and storage. Payment processing happens through secure, PCI-compliant systems that never expose your financial details to our internal systems.

Access to student information is restricted to essential staff members who need it for class coordination and customer support. We regularly update our security protocols and conduct assessments to ensure your data remains protected against unauthorized access.

Sharing and Disclosure

We share your information only in specific, limited circumstances that directly support your educational experience. Class coordinators receive necessary contact information to organize workshops and communicate schedule changes. Payment processors handle billing information solely for transaction purposes.

Your Privacy Rights

You maintain control over your personal information throughout your relationship with Zylano. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request deletion of your records when legally permissible under Azerbaijan data protection regulations.

You also have the right to withdraw consent for certain data processing activities, though this might limit our ability to provide some services. For example, opting out of email communications means you won't receive important class updates or schedule changes.

Data Retention

We keep your information only as long as necessary to provide educational services and meet legal requirements. Student enrollment records are maintained for three years after your last class participation to support certification inquiries and continuing education tracking.

Financial transaction records are retained for seven years as required by Azerbaijan accounting regulations. Marketing communications data is deleted within one year of your last interaction with our services, unless you specifically opt in for ongoing updates about new masterclass offerings.

Cookies and Website Technology

Our website uses cookies to enhance your browsing experience and remember your preferences between visits. These small data files help us recognize returning visitors and customize content based on your interests in specific floral design techniques.

You can control cookie settings through your browser preferences, though disabling certain cookies might affect website functionality. We use both session cookies that expire when you close your browser and persistent cookies that remember your preferences for future visits.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur in our data handling practices. Any substantial modifications will be communicated to enrolled students via email at least 30 days before taking effect.

Minor clarifications or updates to reflect new masterclass offerings typically don't require individual notification, but all changes are documented with effective dates on this page.